July 17, 2016

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Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Reject Refunds

There are certain situations where refunds will be rejected, for example:

  • Any item not in its original condition,
  • is damaged or
  • missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


Late or missing refunds

If you haven’t received a refund yet, please follow below steps:

  • Check your bank account again.
  • Contact your credit card company, it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.


If you have done all steps and you still have not received your refund yet, please contact us at info@skyperth.com

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