July 17, 2016

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SHIPPING AND DELIVERY

We aim to deliver your order from 10-15 working days. After that, if you have not received your parcel, first check with your local post office as they may have tried to deliver your parcel when no-one was at home or available to sign for it.  If it is not the case, then please let us know at info@skyperth.com as soon as possible so we can help locate it.

 

How can I track my order?

Once your parcel leaves our office, after a scrutiny quality assurance process, which guarantees you will receive the best product we can provide, you should receive a dispatch confirmation email with an Australian Post tracking number. Go to the Online tracking tool on the Australia Post (http://auspost.com.au/track/) website and enter the tracking ID. You will be able to follow your orders progress from our office to your front door.

 

Do you ship to an international address?

Currently we are only delivering for addresses within Australia, however, we are working with shipping companies to deliver your prints wherever you are with low cost.

 

Do you ship to PO Boxes addresses?

Yes, we use Australia Post for all deliveries so we can deliver to any postal address recognized by Australia post.

 

How long usually take to deliver an order?

Delivery times do vary and depend on few variables:

  • Print process (availability of material)
  • Quality assurance process (we WANT and we WILL deliver the best product we can produce)
  • Postal service (Australia Post)
  • Public holidays

 

 


Material & Framing Explained